Retail

Imagem sobre Turn your retail stores maintenance into a controlled, efficient operation with Trílogo

Turn your retail stores maintenance into a controlled, efficient operation with Trílogo

Simplify processes and reduce costs while improving speed and efficiency in your retail store maintenance operations.

Request a demo

Issues with lighting, HVAC systems, or storefront conditions can negatively impact the customer experience and lead to lost sales.

With Trílogo, you have the right maintenance software for retail stores to handle unexpected issues quickly and efficiently.

Simplified maintenance request management

Create maintenance tickets faster with Trílogo. With geolocation, you can track requests in real time across all your supermarket locations making it easier to manage repairs and attach key data, such as service invoices.

Eliminate communication gaps. Welcome to TriChat.

Keep all conversations about maintenance requests in one place, improving team alignment, speed, and productivity.

Track all maintenance requests in the Trílogo calendar

Whether it’s a freezer not cooling or lights out in the produce section, stay on top of deadlines with a clear calendar view.

Get a complete overview of all open requests and track their status in real time.

Request quotes from service providers

Receive quotes for repairs and maintenance quickly and efficiently directly within Trílogo.

Benefits

Explore more benefits of using Trílogo for retail stores

Connect your company with operational teams. Gain full control over maintenance requests, with reports that provide the insights needed for complete asset management.

Prevent issues that can impact your supermarket operations

Quickly create maintenance requests, connect with service providers, and avoid unexpected disruptions such as downtime, product loss, and customer dissatisfaction.

Ditch paper and spreadsheets

Manage maintenance requests in real time from creation to completion while tracking service providers and attaching invoices for full control.

Avoid fines with automated preventive maintenance

Schedule preventive maintenance tasks and keep your supermarket compliant with regulations and inspections.

Integrate Trílogo with your systems

Our maintenance management platform offers a public API, enabling seamless integration with the tools your supermarket already uses.

Let customers submit maintenance requests with public tickets

Improve the customer experience by allowing them to report issues and request repairs directly.

Manage asset audits with Trílogo

Keep full control of your assets with access to data and insights on their condition making audits simpler and fully digital.

Generate custom reports quickly and easily

Access key data from your maintenance operations in seconds, including satisfaction, cost, productivity, and operational performance reports

Request a free demo to see how Trílogo can transform maintenance management across your retail stores

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The problems with maintenance management doesn’t have to be part of your operation anymore

Try our platform and see how Trílogo simplifies maintenance for retail operations—handling everything from routine tasks to urgent issues.

Track maintenance requests in real time and manage operations directly from your phone with our dedicated app, Trílogo 2.0. Take control of maintenance across your retail stores.

Request a demo

Additional Services

Your experience can be ever more complete!

QR codes

Our team applies QR codes to assets and locations, making it easy to open maintenance requests and speeding up issue reporting.

Asset inventory

We map and register all your assets in detail, ensuring better control, improved asset lifespan, and reduced maintenance costs.

Consulting and training

We provide hands-on consulting and training, understanding your operation and optimizing your workflows to get the most out of Trílogo.

Plans & Pricing

Choose your ideal plan

Plano

Lite

R$ 67

/usuário

Minimum of 4 users required.

Recommended for businesses that want to manage their company’s facility maintenance operations.

  • Maintenance work orders
    ?
    Maintenance work orders that can be submitted in seconds within Trílogo.
  • Checklist
    ?
    Standardize your processes with checklists and ensure consistent, efficient ticket execution.
  • Preventive maintenance scheduler
    ?
    Automate preventive maintenance work order creation and never miss a deadline again.
  • Quote requests
    ?
    Request quotes directly in the platform so your service providers can submit estimates for each job.
  • Mobile app
    ?
    The Trílogo mobile app keeps you in control — submit, manage, and execute work orders anywhere, even offline.
  • Chat
    ?
    TriChat offers real-time messaging to centralize internal communication — with a dedicated ticket chat and a private channel with group creation.
  • Reports & monitoring
    ?
    Trílogo provides comprehensive reports — costs, productivity, average resolution time, and more — to power data-driven decision-making.
  • Suporte: e-mail
    ?
    Our responsive support team is available Mon–Thu, 8 AM–6 PM, and Fri, 8 AM–5 PM to resolve your questions during business hours in Brazil.
  • Views: grid, calendar & map
    ?
    Manage your work orders across multiple views — grid, calendar, and map — all within Trílogo.
  • Tickets for managing HR, procurement, marketing, and other activities
  • Data import
  • API access
  • Auditing
  • Asset inventory
  • SLA management
Assine agora

Plano

Plus

R$ 117

/usuário

Minimum of 4 users required.

Recommended for businesses that want to manage their physical assets and facility maintenance operations.

  • Maintenance work orders
    ?
    Maintenance work orders that can be submitted in seconds within Trílogo.
  • Checklists
    ?
    Standardize your processes with checklists and ensure consistent, efficient ticket execution.
  • SLA management
    ?
    Set maximum resolution times for work orders and optimize your team’s response performance.
  • Preventive maintenance scheduler
    ?
    Automate preventive maintenance work order creation and never miss a deadline again.
  • Quote requests
    ?
    Request quotes directly in the platform so your service providers can submit estimates for each job.
  • Mobile app
    ?
    The Trílogo mobile app keeps you in control — submit, manage, and execute work orders anywhere, even offline.
  • TriChat
    ?
    TriChat offers real-time messaging to centralize internal communication — with a dedicated ticket chat and a private channel with group creation.
  • Reports & monitoring
    ?
    Trílogo provides comprehensive reports — costs, productivity, average resolution time, and more — to power data-driven decision-making.
  • Support: email, WhatsApp & chat
    ?
    Our responsive support team is available Mon–Thu, 8 AM–6 PM, and Fri, 8 AM–5 PM to resolve your questions.
  • Views: grid, calendar & map
    ?
    Manage your work orders across multiple views — grid, calendar, and map — all within Trílogo.
  • Data import
    ?
    Import data from other platforms into Trílogo to hit the ground running. Check integration availability beforehand.
  • Asset auditing
    ?
    Conduct asset assessments and compliance checks to prevent unintentional losses.
  • API access
    ?
    Connect Trílogo to other management systems — IT, HR, finance, and more. Check integration availability beforehand.
  • Asset inventory
    ?
    Manage your company’s assets using strategic data such as maintenance costs, warranty periods, and more.
  • Tickets for managing HR, procurement, marketing, and other activities
Assine agora

Plano

Premium

R$ 149

/usuário

Minimum of 4 users required.

Recommended for businesses that want to manage the maintenance of their company’s assets and facilities, with advanced features.

  • Maintenance work orders
    ?
    Maintenance work orders that can be submitted in seconds within Trílogo.
  • Tickets for HR, procurement, marketing & other internal activities
    ?
    Submit tickets to manage internal processes like onboarding or routine departmental tasks.
  • Checklists
    ?
    Standardize your processes with checklists and ensure consistent, efficient ticket execution.
  • SLA management
    ?
    Set maximum resolution times for work orders and optimize your team’s response performance.
  • Preventive maintenance scheduler
    ?
    Automate preventive maintenance work order creation and never miss a deadline again.
  • Quote requests
    ?
    Request quotes directly in the platform so your service providers can submit estimates for each job.
  • Mobile app
    ?
    The Trílogo mobile app keeps you in control — submit, manage, and execute work orders anywhere, even offline.
  • TriChat
    ?
    TriChat offers real-time messaging to centralize internal communication — with a dedicated ticket chat and a private channel with group creation.
  • Reports & monitoring
    ?
    Trílogo provides comprehensive reports — costs, productivity, average resolution time, and more — to power data-driven decision-making.
  • Support: email, WhatsApp & chat
    ?
    Our responsive support team is available Mon–Thu, 8 AM–6 PM, and Fri, 8 AM–5 PM to resolve your questions.
  • Views: grid, calendar & map
    ?
    Manage your work orders across multiple views — grid, calendar, and map — all within Trílogo.
  • Data import
    ?
    Import data from other platforms into Trílogo to hit the ground running. Check integration availability beforehand.
  • Asset auditing
    ?
    Conduct asset assessments and compliance checks to prevent unintentional losses.
  • API access
    ?
    Connect Trílogo to other management systems — IT, HR, finance, and more. Check integration availability beforehand.
  • Asset inventory
    ?
    Manage your company’s assets using strategic data such as maintenance costs, warranty periods, and more.
Assine agora

Request a demo and learn more about all the benefits of Trílogo!

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