Malls

Imagem sobre Manage retail facility maintenance across shopping malls with full visibility using Trílogo

Manage retail facility maintenance across shopping malls with full visibility using Trílogo

Simplify processes and reduce costs while improving speed and efficiency in your maintenance operations.

Request a demo

Leaks, parking gate failures, cleaning issues, and faulty security cameras are just a few of the problems that can disrupt shopping mall operations every day.

The result? Disruptions to daily operations and lost sales opportunities when service providers aren’t engaged quickly enough.

Trílogo is the ideal software for shopping mall maintenance management, giving you full control over repairs, service requests, and preventive maintenance.

In a simple and efficient way, you log a request by creating a ticket on the platform, and your service provider is instantly notified with all the information needed to deliver a fast and effective solution.

With TriChat, eliminate communication gaps

Give your team and external service providers more focus and productivity with an integrated chat that centralizes all conversations around maintenance requests in one place.

Geolocation & Tracking

Monitor building maintenance requests in real time across your shopping mall operations.

Request quotes from maintenance service providers

Receive quotes for repairs and maintenance faster, more efficiently, and in an organized way directly within Trílogo.

Track all maintenance requests in the Trílogo Calendar

Get a clear overview of all requests, organized by week and month, with real-time status updates.

Benefits

More advantages of using Trílogo for shopping malls

Connect your company with operational teams, with full control over maintenance requests and reports that support complete asset management.

Prevent unexpected issues that can disrupt your shopping mall operations.

Quickly create maintenance requests, activate service providers, and avoid problems that can impact sales.

Say good-bye to spreadsheets

Keep all your maintenance requests organized and centralized in one place bringing more efficiency and simplicity to your entire team.

Avoid fines with automated tickets

Schedule preventive maintenance and stay compliant with regulations and inspection requirements.

Integrate Trílogo with other platforms

Our maintenance management system offers a public API, allowing seamless integration with other tools used in your shopping mall operations.

Let customers submit maintenance requests with public tickets

Improve the customer experience by allowing them to report issues and request repairs directly.

Manage asset inventory and audits with Trílogo

Keep full control of your assets with access to data and insights on their condition making audits simpler and fully digital.

Generate custom reports quickly and easily

Access key data from your maintenance operations in seconds, including satisfaction, cost, productivity, and operational performance reports.

Request a demo and see how Trílogo can transform shopping mall maintenance management

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You’re one step away from turning maintenance into a streamlined and controlled operation

With features designed to simplify your day-to-day, Trílogo helps you manage maintenance requests and processes with speed and efficiency.

Stop relying on manual and error-prone tasks. Digitize your processes with Trílogo and see the difference.

Request a demo

Additional Services

Your experience can be even more complete!

QR codes

Our team applies QR codes to assets and locations, making it easy to open maintenance requests and speeding up issue reporting.

Asset inventory

We map and register all your assets in detail, ensuring better control, improved asset lifespan, and reduced maintenance costs.

Consulting and training

We provide hands-on consulting and training, understanding your operation and optimizing your workflows to get the most out of Trílogo.

Plans & Pricing

Choose your ideal plan

Plano

Lite

R$ 67

/usuário

Minimum of 4 users required.

Recommended for businesses that want to manage their company’s facility maintenance operations.

  • Maintenance work orders
    ?
    Maintenance work orders that can be submitted in seconds within Trílogo.
  • Checklist
    ?
    Standardize your processes with checklists and ensure consistent, efficient ticket execution.
  • Preventive maintenance scheduler
    ?
    Automate preventive maintenance work order creation and never miss a deadline again.
  • Quote requests
    ?
    Request quotes directly in the platform so your service providers can submit estimates for each job.
  • Mobile app
    ?
    The Trílogo mobile app keeps you in control — submit, manage, and execute work orders anywhere, even offline.
  • Chat
    ?
    TriChat offers real-time messaging to centralize internal communication — with a dedicated ticket chat and a private channel with group creation.
  • Reports & monitoring
    ?
    Trílogo provides comprehensive reports — costs, productivity, average resolution time, and more — to power data-driven decision-making.
  • Suporte: e-mail
    ?
    Our responsive support team is available Mon–Thu, 8 AM–6 PM, and Fri, 8 AM–5 PM to resolve your questions during business hours in Brazil.
  • Views: grid, calendar & map
    ?
    Manage your work orders across multiple views — grid, calendar, and map — all within Trílogo.
  • Tickets for managing HR, procurement, marketing, and other activities
  • Data import
  • API access
  • Auditing
  • Asset inventory
  • SLA management
Assine agora

Plano

Plus

R$ 117

/usuário

Minimum of 4 users required.

Recommended for businesses that want to manage their physical assets and facility maintenance operations.

  • Maintenance work orders
    ?
    Maintenance work orders that can be submitted in seconds within Trílogo.
  • Checklists
    ?
    Standardize your processes with checklists and ensure consistent, efficient ticket execution.
  • SLA management
    ?
    Set maximum resolution times for work orders and optimize your team’s response performance.
  • Preventive maintenance scheduler
    ?
    Automate preventive maintenance work order creation and never miss a deadline again.
  • Quote requests
    ?
    Request quotes directly in the platform so your service providers can submit estimates for each job.
  • Mobile app
    ?
    The Trílogo mobile app keeps you in control — submit, manage, and execute work orders anywhere, even offline.
  • TriChat
    ?
    TriChat offers real-time messaging to centralize internal communication — with a dedicated ticket chat and a private channel with group creation.
  • Reports & monitoring
    ?
    Trílogo provides comprehensive reports — costs, productivity, average resolution time, and more — to power data-driven decision-making.
  • Support: email, WhatsApp & chat
    ?
    Our responsive support team is available Mon–Thu, 8 AM–6 PM, and Fri, 8 AM–5 PM to resolve your questions.
  • Views: grid, calendar & map
    ?
    Manage your work orders across multiple views — grid, calendar, and map — all within Trílogo.
  • Data import
    ?
    Import data from other platforms into Trílogo to hit the ground running. Check integration availability beforehand.
  • Asset auditing
    ?
    Conduct asset assessments and compliance checks to prevent unintentional losses.
  • API access
    ?
    Connect Trílogo to other management systems — IT, HR, finance, and more. Check integration availability beforehand.
  • Asset inventory
    ?
    Manage your company’s assets using strategic data such as maintenance costs, warranty periods, and more.
  • Tickets for managing HR, procurement, marketing, and other activities
Assine agora

Plano

Premium

R$ 149

/usuário

Minimum of 4 users required.

Recommended for businesses that want to manage the maintenance of their company’s assets and facilities, with advanced features.

  • Maintenance work orders
    ?
    Maintenance work orders that can be submitted in seconds within Trílogo.
  • Tickets for HR, procurement, marketing & other internal activities
    ?
    Submit tickets to manage internal processes like onboarding or routine departmental tasks.
  • Checklists
    ?
    Standardize your processes with checklists and ensure consistent, efficient ticket execution.
  • SLA management
    ?
    Set maximum resolution times for work orders and optimize your team’s response performance.
  • Preventive maintenance scheduler
    ?
    Automate preventive maintenance work order creation and never miss a deadline again.
  • Quote requests
    ?
    Request quotes directly in the platform so your service providers can submit estimates for each job.
  • Mobile app
    ?
    The Trílogo mobile app keeps you in control — submit, manage, and execute work orders anywhere, even offline.
  • TriChat
    ?
    TriChat offers real-time messaging to centralize internal communication — with a dedicated ticket chat and a private channel with group creation.
  • Reports & monitoring
    ?
    Trílogo provides comprehensive reports — costs, productivity, average resolution time, and more — to power data-driven decision-making.
  • Support: email, WhatsApp & chat
    ?
    Our responsive support team is available Mon–Thu, 8 AM–6 PM, and Fri, 8 AM–5 PM to resolve your questions.
  • Views: grid, calendar & map
    ?
    Manage your work orders across multiple views — grid, calendar, and map — all within Trílogo.
  • Data import
    ?
    Import data from other platforms into Trílogo to hit the ground running. Check integration availability beforehand.
  • Asset auditing
    ?
    Conduct asset assessments and compliance checks to prevent unintentional losses.
  • API access
    ?
    Connect Trílogo to other management systems — IT, HR, finance, and more. Check integration availability beforehand.
  • Asset inventory
    ?
    Manage your company’s assets using strategic data such as maintenance costs, warranty periods, and more.
Assine agora

Request a demo and learn more about all the benefits of Trílogo!

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